Questions, answered.
Everything about your poster, sizes and frames, shipping and orders.
Your poster
How does personalization work?
Before checkout, you fill in a short form on the product page with your race details: your name, bib number, race, date, category, your split for each of the 8 stations and your total time. Once you order, we build your poster from that data.
Where do I find my splits?
In your official race results, on the HYROX website or app. Open your result and you'll see your time for every station. A screenshot is enough to copy them from.
What exactly is on the poster?
Your name, bib number, race and date, category, the 8 stations with their icon, distance or weight and your split, and your total time, on a dark minimal design.
Does it work for Doubles?
Yes. For Doubles, both names go on the poster with your shared bib and team splits. Pro, Open, Solo and Doubles are all supported.
Is The Hybrid Print an official HYROX product?
No. The Hybrid Print is an independent brand that designs posters from your personal race results. We're not affiliated with or endorsed by HYROX.
Sizes and frames
What sizes are available?
A3 (29.7 × 42 cm) and A2 (42 × 59.4 cm), both on premium matte, museum-quality paper. A3 is our most popular size for framing. A2 makes a statement above a desk or in a home gym.
Is the frame included?
No, the frame is not included: you receive the print only. That keeps the price down and lets you pick a frame that suits your space.
A3 and A2 are standard sizes, so ready-made frames are easy to find in homeware stores, supermarkets and online, often for less than the price of a meal out.
What frame goes best with it?
- Black, thin frame: matches the dark design and gives the cleanest look.
- Want a gallery feel? Put an A3 print in an A2 frame with a mount (passe-partout): the white border makes it look like a museum piece.
- Anti-glare glass or acrylic is a nice extra if the wall gets direct sunlight.
Shipping
How long does delivery take?
Your poster ships within 24 to 48 hours and arrives in 4 to 6 days in total, depending on your location.
Do you ship worldwide?
Yes. We print locally through a global network of 80+ locations, so most orders are produced and shipped from within your own region.
Will I get a tracking link?
Yes. You'll receive a tracking link by email as soon as your poster ships.
How much is shipping?
Shipping is calculated at checkout based on your address, before you pay.
Orders and changes
Can I fix a mistake after ordering?
Yes. Reply to your confirmation email within 24 hours and we'll correct it before it goes to print.
I made a mistake in my race details.
Reply to your confirmation email within 24 hours, or contact us with your order number, and we'll correct it before it goes to print.
Can I return my poster?
Every poster is made to order with your personal data. Please check our refund policy for what applies, and contact us if anything arrives damaged.
Gifts
Can I order it as a gift?
Yes. Enter your training partner's race details on the product page when you order.
Can I send it straight to them?
Yes. Just enter their address as the shipping address at checkout.
Still have a question?
Send us a message and we'll get back to you by email.